Help when something goes wrong / FIELD GUIDE
Fix a nearby or online connection
A few checks before you try again.
Check both app versions
Both players should use the current compatible version. An older version may use different battle or trade rules.
Check permissions for nearby play
Turn on Wi-Fi and Bluetooth. In iOS Settings, allow UNKNOWN Local Network access if you previously denied it.
Open the same activity
Nearby battle and Local trading are separate. Both players need to choose the same one and keep the apps active.
For online play, check Game Center
Confirm Apple sign-in and an internet connection. You can still explore offline when online services are unavailable.
Read the recovery screen
If a trade was interrupted, follow its saved recovery status. Do not delete the app or make another offer before checking the first one.
Need a hand? Email support@swiftwhere.com.
Updated October 20, 2026 · Current development version